LOFT Reviews

4.0

(Rated by 2220 users)

22 Active Deals Available

49 Working Codes

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Oct 9, 2026

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Store Details & Policies

Payment Methods

Credit/Debit Cards
PayPal
Loyalty Points

Payment Methods

Verified Store VERIFIED
Free shipping: Orders $50+
In-store pickup: Ready in 2 hours
30-Day Returns
Gap Good Rewards (4 brands)

Payment Methods

Tops: $23 - $70
Bottoms: $27 - $70
Outerwear: $34 - $70
Kids: $29 - $75

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Customer Reviews Store Information Features & Analysis FAQs

Overall Rating

4.0

Base on 8 Reviews

Ratings by Feature

Good Value
4.0
Price & Quality
4.3
Shipping & Delivery
4.3
Return Policy
4.7
Customer Service
4.5

Recent Customer Reviews (8)

Noémi Petrie

Feb 8, 2023

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Caleb Jones

Feb 8, 2023

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IÁ

Imre Áts

Feb 7, 2023

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Myron Gonzalez

Feb 5, 2023

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Brook Doane

Feb 4, 2023

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Aimee Naylor

Feb 3, 2023

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David Newman

Feb 3, 2023

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Jeffrey Carron

Feb 2, 2023

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Payment Methods

Accepted Payment Options:

Prices for items on Loft.com vary widely depending on the type of clothing and promotions available. Typical price ranges include:

Credit/Debit Cards

PayPal

Loyalty Points

Payment Process

Payments can be made online during the checkout process.
For LOFT credit card payments, options include online payments, mail, or phone calls, but in-store payments are not accepted.

Refund Information

Refunds for returns will be processed back to the original payment method used during the purchase.

LOFT Pros & Cons

Pros

Quality and Affordability: Known for stylish, affordable, and versatile clothing items.

Inclusivity: Offers a wide range of sizes, including petite and plus-size options.

Timeless and Trendy: Balances classic, timeless pieces with trendy fashion items.

Customer Service and Overall Shopping Experience: Good customer service and overall shopping experience.

Sustainability: Focus on sustainability.

CONS

Customer Service: Poor customer service and shipping issues reported by many customers.

Refund and Cancellation Policy: Consumers are not pleased with the exchange, refund, and cancellation policy.

Credit Card Issues: Some customers have experienced predatory lending practices with the Loft Mastercard.

LOFT Features and Benefits

Features

Product Range and Variety

Loft.com offers a diverse range of products that cater to various fashion preferences. From dresses, tops, pants, jeans, skirts, jackets, and accessories, Loft.com caters to a variety of tastes and occasions.

Quality and Affordability

Loft.com is known for its stylish, affordable, and versatile clothing items. It offers quality products at accessible price points.

Inclusivity

Loft.com has made efforts to be inclusive in its sizing and styling. They offer a wide range of sizes, including petite and plus-size options.

Timeless and Trendy

Loft.com strikes a balance between classic, timeless pieces and trendy fashion items.

Customer Service and Overall Shopping Experience

Loft.com is known for its good customer service and overall shopping experience.

Sustainability

Loft.com is also known for its focus on sustainability.

LOFT Frequently Asked Questions

Payment Methods

Credit/Debit Cards
PayPal
Loyalty Points

Store Policies

Free Shipping: Yes
Delivery Time: No
International Shipping: No
In-Store Pickup: No
Day Returns: Yes
Birthday Discounts: No
Loyalty Program: No
Warranty: No
Money-Back Guarantee: No

Quick FAQ

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